Terms of Service

Agreement

By accessing this website or purchasing a Farqad Cloud service plan, you agree to these Terms of Service on behalf of yourself or the organization you represent. If you do not agree, do not use the site or purchase services.

These Terms are between you and Farqad Cloud L.L.C. (trading as Farqad Cloud).

Services

We provide cloud consulting, software development, architecture, and related professional services as described on the Services and Plans pages, or in a statement of work (SOW). Current plans are one-time engagements or custom quotations and do not renew automatically.

Plans and ordering

• Published plans show description, price or quotation process, currency, delivery timeframe, and inclusions/exclusions.
• Online checkout (when enabled) is a one-time payment via a hosted payment provider. We do not store raw card details.
• Custom work requires a quotation and SOW. The SOW controls if it conflicts with these Terms for that engagement.
• Taxes and third-party costs may apply and will be disclosed before charge or on the invoice/quote.

Affirmative acceptance

Where checkout or contracting requires acceptance, you must affirmatively accept these Terms and the Privacy Policy. Acceptance version and timestamp may be recorded. Optional marketing consent is never preselected.

Customer responsibilities

You will provide timely access, accurate information, and lawful instructions; secure your own accounts and environments; and ensure you have rights to materials you provide. You must comply with the Acceptable Use Policy.

Fees and payment

Fees are due as stated at checkout or in the SOW/invoice. Billing descriptor will appear approximately as configured by the company (see Legal Notice). Late amounts may suspend non-critical work after notice.

Refunds and cancellation

Governed by the Refund Policy and Cancellation Policy. These policies do not limit cancellation, refund, or cooling-off rights that cannot lawfully be waived.

Delivery and acceptance

Governed by the Service Delivery and Fulfillment Policy.

Intellectual property

Each party retains pre-existing IP. Upon full payment, you receive a license or ownership transfer for deliverables as stated in the SOW (default: license to use deliverables for your internal business purposes unless the SOW assigns ownership). Site content remains ours. See Copyright Notice.

Confidentiality

Non-public business information exchanged for an engagement is confidential and may be used only for that purpose, subject to standard exclusions (public information, independent development, legal compulsion).

Warranties and disclaimers

Professional services are provided with reasonable skill and care. Except as expressly stated in an SOW or SLA, services and the website are provided “as available” without warranties of uninterrupted or error-free operation. We do not promise “100% security” or absolute uptime.

Limitation of liability

To the maximum extent permitted by law, our aggregate liability arising out of these Terms or an engagement is limited to fees paid for the specific plan or SOW giving rise to the claim in the twelve (12) months before the claim. We are not liable for indirect, incidental, special, consequential, or lost-profit damages. Nothing excludes liability that cannot be limited by law.

Indemnity

You will defend and indemnify us against third-party claims arising from your materials, unlawful instructions, or misuse of deliverables, except to the extent caused by our breach or negligence.

Suspension and termination

We may suspend access for non-payment, AUP violations, or legal risk. Engagement termination follows the Cancellation Policy and SOW.

Governing law

These Terms are governed by the laws of State of Wyoming, USA, without regard to conflict-of-law rules. Courts located in Sheridan County, Wyoming have exclusive jurisdiction, subject to mandatory consumer protections and any non-waivable right to bring a claim elsewhere.

Changes

We may update these Terms as described in the change-notification section. Changes do not apply retroactively to an active SOW unless the SOW, applicable law, or both permit that change.

Change notification

We may update this policy to reflect legal, operational, or service changes. Material changes will be communicated on this page or through another appropriate notice. Where required by law or contract, we will provide additional notice. Where affirmative consent or a contractual amendment is required, continued use alone will not replace that process.